MoeGo is the biggest name in grooming software and it's well funded. Petboost is Australian: AUD pricing and AU Stripe rates, not US dollars. If you're a US salon, MoeGo makes sense. If you're in Australia paying in US dollars plus card conversion, work out what that costs you over a year.
"Switched from a US system after 6 years. Never looked back."
GroomingDaycareTraining
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
MoeGo vs Petboost FAQs
Common questions about switching and comparing these platforms.
Comparison notes
The full detail behind the table above, section by section.
The USD subscription attracts your card's international transaction fee. Processing only differs if you use MoeGo Pay, where an Australian cardholder on US Stripe carries the international card surcharge and currency conversion
P
Petboost
Built in Sydney
Australian
Founded
2022
Headquarters
Sydney, Australia
Focus
Multi-vertical pet services
Customers
Australian pet businesses, running since 2022
Australian presence
Native. Built in Sydney, with Australian data residency, same-timezone support and pricing in AUD.
Scale
300+ pet businesses and 500,000+ bookings processed.
Pricing
$65-240/mo plus a 1.2-1.4% booking fee on card payments. Subscription $0 once your card volume reaches $7,500 a month on Pro, or $20,000 on Max.
No lock-in, cancel anytime
Where each platform excels
An honest look at how each platform handles key functionality.
Feature comparison
MoeGo vs Petboost
Pet Owner Booking Experience
Self-service booking flow for pet owners
Petboost eliminates registration friction with phone-first auth
M
MoeGo
Online booking with account creation required
P
Petboost
Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in 38 seconds for a returning customer and 56 for a new one
Pet Profile Visibility (Owner)
What pet owners can see and manage about their pets
Owners see their own pet records; MoeGo is groomer-focused
M
MoeGo
Basic pet info and grooming history
P
Petboost
Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences
Pet Attributes Library
Pre-built tags for allergies, grooming prefs, behavioural traits
Major differentiator: Petboost ships 1,600+ attributes; MoeGo requires manual creation
M
MoeGo
~50 basic pet codes
P
Petboost
1,600+ pre-built attributes across 48 categories
Pet & Owner Profiles
One profile with tabs for appointments, packages, sales, settings and paperwork
Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile
M
MoeGo
4 tabs (Overview, Details, Settings, History)
P
Petboost
Nine tabs, plus Messages and Care & Grooming Templates when they apply, with per-customer policy overrides & collaborative management
MoeGo documents sending a deposit payment link by text. Petboost sends payment links for outstanding invoices from an Australian number
M
MoeGo
Deposit payment links by text or email
P
Petboost
SMS 2-Way Messaging
Interactive text conversations with clients
MoeGo includes 2-way communication on all plans but only via US/Canada phone numbers. No Australian numbers available. Petboost offers it with a dedicated AU number through Communications Booster on Business Pro, Flex and Max
M
MoeGo
Available on all plans. US/Canada numbers only
P
Petboost
Communications Booster add-on (Business Pro, Flex and Max)
Dedicated AU Phone Number
Your own Australian business number for SMS
MoeGo branded phone numbers are available in the US and Canada only. Dedicated AU numbers are not offered
M
MoeGo
US/Canada only
P
Petboost
Australian number with Communications Booster
SMS Pricing Transparency
Published per-message pricing
MoeGo SMS credit packs visible after login. Pricing in USD. Petboost publishes AUD credit pack pricing openly
SMS delivery infrastructure for Australian numbers
MoeGo phone numbers are US and Canada only, and its SMS credit packs are priced in USD
M
MoeGo
US and Canada numbers only
P
Petboost
Petboost messaging from Australian +61 numbers
Card on File
Saved cards for repeat payments
Both support saved cards
M
MoeGo
P
Petboost
Route Optimisation
Mobile route planning
MoeGo ships this to every Growth plan. Petboost Magic Optimise is a paid add-on (Trips Booster) on Pro, Flex and Max, included on Enterprise
M
MoeGo
Native (Growth+)
P
Petboost
Trips Booster add-on
Packages and passes
Prepaid multi-day passes and package credits
Both sell prepaid packages. MoeGo packages carry a value and a validity period; Petboost package credits are counted uses that do not expire unless the business sets a window.
M
MoeGo
Packages with a set value and a validity period
P
Petboost
Prepaid packages and passes, owner self-purchase, remaining-credit export
Course Management
Training course lifecycle
Petboost purpose-built for training
M
MoeGo
Limited
P
Petboost
Native courses with templates
Session-Based Scheduling
Structured time blocks with per-session controls
Industry-standard capability for structured scheduling
M
MoeGo
Available
P
Petboost
Schedules & Sessions
Per-Session Capacity
Different capacity limits per time block
Standard scheduling feature
M
MoeGo
P
Petboost
Session Service Restrictions
Control which services available per session
Configure service availability per time block
M
MoeGo
P
Petboost
Session Pet Eligibility
Breed, size, and age rules per session
Filter bookings by pet characteristics
M
MoeGo
P
Petboost
Multi-Location
Multiple business locations
Both support multi-location; Petboost via Enterprise
M
MoeGo
Yes (Growth+, per location)
P
Petboost
Yes (Enterprise)
CRM/Marketing
Customer relationship management
MoeGo more advanced marketing
M
MoeGo
Advanced (Growth+)
P
Petboost
Basic
Mobile App
Mobile access
MoeGo requires app store download; Petboost works instantly from browser
M
MoeGo
Native iOS/Android (requires download)
P
Petboost
Progressive web app with passwordless login, no download required, works on any device
Custom Fields & Intake Forms
Digital forms with e-signatures and auto-send
Petboost forms auto-send via SMS and email on booking creation; deeply integrated with services
M
MoeGo
Basic intake forms within app
P
Petboost
Built-in form builder with sections, e-signatures, auto-send on booking, and response tracking
Feature comparison
MoeGo vs Petboost
M
MoeGo
San Francisco, California, USA
P
Petboost
Australian-built
Pet Owner Booking Experience
Self-service booking flow for pet owners
Petboost eliminates registration friction with phone-first auth
Online booking with account creation required
Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in 38 seconds for a returning customer and 56 for a new one
Pet Profile Visibility (Owner)
What pet owners can see and manage about their pets
Owners see their own pet records; MoeGo is groomer-focused
Basic pet info and grooming history
Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences
Pet Attributes Library
Pre-built tags for allergies, grooming prefs, behavioural traits
Major differentiator: Petboost ships 1,600+ attributes; MoeGo requires manual creation
~50 basic pet codes
1,600+ pre-built attributes across 48 categories
Pet & Owner Profiles
One profile with tabs for appointments, packages, sales, settings and paperwork
Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile
4 tabs (Overview, Details, Settings, History)
Nine tabs, plus Messages and Care & Grooming Templates when they apply, with per-customer policy overrides & collaborative management
MoeGo documents sending a deposit payment link by text. Petboost sends payment links for outstanding invoices from an Australian number
Deposit payment links by text or email
SMS 2-Way Messaging
Interactive text conversations with clients
MoeGo includes 2-way communication on all plans but only via US/Canada phone numbers. No Australian numbers available. Petboost offers it with a dedicated AU number through Communications Booster on Business Pro, Flex and Max
Available on all plans. US/Canada numbers only
Communications Booster add-on (Business Pro, Flex and Max)
Dedicated AU Phone Number
Your own Australian business number for SMS
MoeGo branded phone numbers are available in the US and Canada only. Dedicated AU numbers are not offered
US/Canada only
Australian number with Communications Booster
SMS Pricing Transparency
Published per-message pricing
MoeGo SMS credit packs visible after login. Pricing in USD. Petboost publishes AUD credit pack pricing openly
SMS delivery infrastructure for Australian numbers
MoeGo phone numbers are US and Canada only, and its SMS credit packs are priced in USD
US and Canada numbers only
Petboost messaging from Australian +61 numbers
Card on File
Saved cards for repeat payments
Both support saved cards
Route Optimisation
Mobile route planning
MoeGo ships this to every Growth plan. Petboost Magic Optimise is a paid add-on (Trips Booster) on Pro, Flex and Max, included on Enterprise
Native (Growth+)
Trips Booster add-on
Packages and passes
Prepaid multi-day passes and package credits
Both sell prepaid packages. MoeGo packages carry a value and a validity period; Petboost package credits are counted uses that do not expire unless the business sets a window.
Packages with a set value and a validity period
Prepaid packages and passes, owner self-purchase, remaining-credit export
Course Management
Training course lifecycle
Petboost purpose-built for training
Limited
Native courses with templates
Session-Based Scheduling
Structured time blocks with per-session controls
Industry-standard capability for structured scheduling
Available
Schedules & Sessions
Per-Session Capacity
Different capacity limits per time block
Standard scheduling feature
Session Service Restrictions
Control which services available per session
Configure service availability per time block
Session Pet Eligibility
Breed, size, and age rules per session
Filter bookings by pet characteristics
Multi-Location
Multiple business locations
Both support multi-location; Petboost via Enterprise
Yes (Growth+, per location)
Yes (Enterprise)
CRM/Marketing
Customer relationship management
MoeGo more advanced marketing
Advanced (Growth+)
Basic
Mobile App
Mobile access
MoeGo requires app store download; Petboost works instantly from browser
Native iOS/Android (requires download)
Progressive web app with passwordless login, no download required, works on any device
Custom Fields & Intake Forms
Digital forms with e-signatures and auto-send
Petboost forms auto-send via SMS and email on booking creation; deeply integrated with services
Basic intake forms within app
Built-in form builder with sections, e-signatures, auto-send on booking, and response tracking
Last checked 19th October 2026 • Based on publicly available information
Built for Australian businesses
US-based software simply can't match these Australian-specific advantages.
~$71-344 AUD/month ($49-239 USD, varies by business type)
$65/month (waived at $7,500+ in card payments)
On Petboost, a card on file is paid a median 48 minutes after the visit, and 76% of paid visits settle through Stripe. 1 in 5 bank transfers arrive more than a week after the visit.
SMS Functionality
SMS Credits (Basic)
MoeGo
Mobile: 200/van. Salon: 300/location (resets monthly, no rollover)
Petboost
Included with Business Pro, Flex & Max
SMS Credits (Growth)
MoeGo
Mobile: 900/van. Salon: 1,350/location (resets monthly, no rollover)
Petboost
Included with Business Pro, Flex & Max
SMS Credits (Ultimate)
MoeGo
Mobile: 900/van. Salon: 1,350/location + unlimited auto messages
Petboost
Included with Business Pro, Flex & Max
2-Way Messaging
MoeGo
Available on all plans. US/Canada phone numbers only (no AU numbers available)
Petboost
Communications Booster add-on with dedicated AU number
Mass Texting
MoeGo
Available on all plans, from US or Canada numbers
Petboost
Available with Communications Booster
Unlimited Auto Messages
MoeGo
On Ultimate and above (from $159 USD a month a van)
Petboost
No unlimited tier: a monthly allowance is included, 500 on Business Pro, more on Flex, 1,000 on Max
Dedicated Phone Number
MoeGo
Branded number on Ultimate plan. US/Canada only. Not available in Australia
Petboost
Australian number with Communications Booster
Call Catcher
MoeGo
US/Canada only. Not available in Australia
Petboost
Call Catcher Booster: one recovered call or booking link a month pays for it
SMS Payment Links
MoeGo
Deposit links only documented
Petboost
SMS payment links
SMS Infrastructure
MoeGo
US and Canada numbers only; SMS credit packs priced in USD
Petboost
Petboost messaging from Australian +61 numbers
MoeGo SMS Credit Packs (AUD equiv.)
MoeGo
100 for ~$22 ($0.22/ea), 500 for ~$72 ($0.14/ea), 1,000 for ~$130 ($0.13/ea), 2,000 for ~$230 ($0.12/ea), 10,000 for ~$720 ($0.07/ea)
Petboost
AUD packs: $15 for 100 to $79 for 1,000. Credits never expire
Emoji Character Limit
MoeGo
Drops from 160 to 70 chars/credit (UCS-2). Not disclosed upfront
Petboost
Standard carrier encoding rules apply, documented clearly
Credit Currency
MoeGo
USD (FX conversion fees for AU businesses)
Petboost
AUD (no conversion)
Pack Credits Rollover
MoeGo
Purchased packs roll over (plan credits do not)
Petboost
Pack credits never expire
SMS Functionality
MoeGo
Petboost
SMS Credits (Basic)
Mobile: 200/van. Salon: 300/location (resets monthly, no rollover)
Included with Business Pro, Flex & Max
SMS Credits (Growth)
Mobile: 900/van. Salon: 1,350/location (resets monthly, no rollover)
Included with Business Pro, Flex & Max
SMS Credits (Ultimate)
Mobile: 900/van. Salon: 1,350/location + unlimited auto messages
Included with Business Pro, Flex & Max
2-Way Messaging
Available on all plans. US/Canada phone numbers only (no AU numbers available)
Communications Booster add-on with dedicated AU number
Mass Texting
Available on all plans, from US or Canada numbers
Available with Communications Booster
Unlimited Auto Messages
On Ultimate and above (from $159 USD a month a van)
No unlimited tier: a monthly allowance is included, 500 on Business Pro, more on Flex, 1,000 on Max
Dedicated Phone Number
Branded number on Ultimate plan. US/Canada only. Not available in Australia
Australian number with Communications Booster
Call Catcher
US/Canada only. Not available in Australia
Call Catcher Booster: one recovered call or booking link a month pays for it
SMS Payment Links
Deposit links only documented
SMS payment links
SMS Infrastructure
US and Canada numbers only; SMS credit packs priced in USD
Petboost messaging from Australian +61 numbers
MoeGo SMS Credit Packs (AUD equiv.)
100 for ~$22 ($0.22/ea), 500 for ~$72 ($0.14/ea), 1,000 for ~$130 ($0.13/ea), 2,000 for ~$230 ($0.12/ea), 10,000 for ~$720 ($0.07/ea)
AUD packs: $15 for 100 to $79 for 1,000. Credits never expire
Emoji Character Limit
Drops from 160 to 70 chars/credit (UCS-2). Not disclosed upfront
Standard carrier encoding rules apply, documented clearly
Credit Currency
USD (FX conversion fees for AU businesses)
AUD (no conversion)
Pack Credits Rollover
Purchased packs roll over (plan credits do not)
Pack credits never expire
Support & Service
Support Channels
MoeGo
AI chatbot and in-app chat. Phone support not publicly listed. Email support varies by plan
Petboost
Real humans via phone, email, and chat
Support Timezone
MoeGo
US business hours (Pacific Time, approximately 3am-11am AEST)
Petboost
Australian timezone (AEST/AEDT). Same working hours as your business
Human Contact
MoeGo
Support is primarily AI-assisted. Based on publicly available information, verified June 2026
Petboost
Speak directly with the team who built the product
Onboarding Assistance
MoeGo
Self-serve with video tutorials and community forum
Petboost
Hands-on migration assistance, data import help, and personalised setup guidance
Response Time
MoeGo
US business hours response times
Petboost
Same-day responses during AEST business hours
Support & Service
MoeGo
Petboost
Support Channels
AI chatbot and in-app chat. Phone support not publicly listed. Email support varies by plan
Real humans via phone, email, and chat
Support Timezone
US business hours (Pacific Time, approximately 3am-11am AEST)
Australian timezone (AEST/AEDT). Same working hours as your business
Human Contact
Support is primarily AI-assisted. Based on publicly available information, verified June 2026
Speak directly with the team who built the product
Onboarding Assistance
Self-serve with video tutorials and community forum
Hands-on migration assistance, data import help, and personalised setup guidance
Response Time
US business hours response times
Same-day responses during AEST business hours
Contracts & Lock-In
Lock-in Contract
MoeGo
Annual plans available. Monthly plans available at higher rate. Verify current terms at moego.pet
Petboost
No lock-in contract. Cancel anytime with no penalty
Cancellation Penalty
MoeGo
Early termination fees may apply on annual commitments. Verify current terms at moego.pet
Petboost
No cancellation penalty. Leave whenever you want
Plan Downgrades
MoeGo
Plan features may vary by tier. Verify current plan structure at moego.pet
Petboost
Downgrade or upgrade freely between plans
Data Export
MoeGo
CSV export available
Petboost
Full data export. Your data is yours
Price Transparency
MoeGo
Pricing subject to change. Verify current pricing at moego.pet
Petboost
Transparent pricing. Subscription waived at $7,500+/month in card payments
Contracts & Lock-In
MoeGo
Petboost
Lock-in Contract
Annual plans available. Monthly plans available at higher rate. Verify current terms at moego.pet
No lock-in contract. Cancel anytime with no penalty
Cancellation Penalty
Early termination fees may apply on annual commitments. Verify current terms at moego.pet
No cancellation penalty. Leave whenever you want
Plan Downgrades
Plan features may vary by tier. Verify current plan structure at moego.pet
Downgrade or upgrade freely between plans
Data Export
CSV export available
Full data export. Your data is yours
Price Transparency
Pricing subject to change. Verify current pricing at moego.pet
Transparent pricing. Subscription waived at $7,500+/month in card payments
Who each platform suits
Consider MoeGo only if
There are limited scenarios where MoeGo may suit you better:
US-based mobile groomers needing route optimisation
Operations that fit the grooming-first workflow design
Recommended
Petboost?
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
Multi-service operators needing grooming + daycare + boarding in one system
Businesses tired of systems where boarding/daycare feels like an afterthought
Operators who need proper capacity/unit tracking for daycare and boarding
Australian pet businesses wanting local support and compliance
Businesses wanting simple, transparent pricing (one price for all business types)
Former PetExec users who found MoeGo didn't handle multi-service well
From large daycares to solo groomers, businesses Australia-wide
Real cost comparison
Based on typical Australian pet business transaction volumes. * For illustrative purposes only, based on industry averages. Your actual costs may vary.
Cost Type
MoeGo
Petboost
Annual Subscription (Mobile Growth)
~$1,711 AUD (~$1,188 USD)
$780/year (waived at $7,500+/mo)
Subscription FX/Foreign Tx Fees (~10%)
~$171 AUD
$0 (AU-based)
Payment Processing (Card-Present 30% on $200K GMV)
~$4,113 AUD (2.9-5%+ with intl fees)
Stripe 1.65% + $0.10
Payment Processing (Online 70% on $200K GMV)
~$10,952 AUD (3.4% + $0.45 with intl fees)
Stripe 1.65% + $0.30
Petboost Booking Fee
N/A (included above)
1.2-1.4% on card payments
Total Annual Cost
~$16,947 AUD
The subscription and rates above, applied to your volume
You may be paying twice with MoeGo
~$71-344 AUD/month subscription ($49-239 USD, plus FX fees for Australian cards), plus US-based payment processing: 2.9-5%+ (vs Stripe 1.65% + $0.30 through Petboost; Petboost booking fee 1.2-1.4%). With Petboost, you pay $65/month (waived at $7,500+ in card payments), a booking fee on card payments (1.2% to 1.4% by plan), and Stripe's Australian rate as a separate Stripe charge.
Any saving depends on your business size and payment volume, and is an estimate. If you take cards on your own EFTPOS terminal rather than through MoeGo, the processing difference does not apply to you. Use the calculator above for a personalised estimate. See your numbers
Making the switch
It's easier than you think. Here's what to expect if you decide to move from MoeGo.
Migration Complexity
Customer Data
Export available; import assistance provided
Medium
Booking History
Loaded for you from your go-live date; you review and confirm it
Medium
Package Balances
Migrated by our team
Medium
Timeline
Core data typically across within 24 hours of access (terms apply), calendar loaded for you, you confirm it
If you're using a Stripe WisePOS-E terminal with MoeGo, you can bring it across to Petboost. No new equipment needed. Stripe stopped selling the WisePOS E on 1 September 2026, so a new reader is the Stripe Reader S700.
We're here to help. We provide migration assistance for businesses switching from MoeGo.
Still unsure?Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
The little bit of pain is generally 4 to 6 weeks. Then it clicks.
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
Petboost fits your business. Whether you're a one-person mobile groomer, running a large facility with multiple staff and spaces, or managing several locations at once.
Solo Superstars
One-person operations with streamlined scheduling and automated payments.
1-tap booking management
Automated invoicing & receipts
After-hours self-service booking
SMS reminders on autopilot
Growing Teams
3-10 staff with resource management, shared calendars, and team coordination.
Multi-staff scheduling
Per-resource capacity limits
Team permissions & roles
Shared customer database
Large Operations
Multi-space daycare and boarding, high-volume salons, and busy multi-service businesses.
Bulk operations & admin
Multi-space capacity tracking
Volume pricing available
Advanced automation rules
Petboost Enterprise
Multi-location groups and franchises running every site from one HQ dashboard.
Last verified: 19th October 2026 | Pricing and features sourced from www.moego.pet
Exchange rate: AUD figures converted at 1 USD = $1.44 and 1 GBP = $1.91, the European Central Bank via Frankfurter rate as at . Rates move daily, so the AUD amounts above are indicative; we re-check them every week.
GST: every price on this page is what you actually pay. Where a competitor quotes before GST, we have added the 10%. Where a competitor prices in another currency, the local tax treatment is theirs to set, so check it before you compare.
Found an error? Let us know and we'll correct it promptly.
MoeGo® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by MoeGo.