Pet Owner Booking ExperienceSelf-service booking flow for pet owners Petboost eliminates registration friction; Time To Pet requires account setup | Client portal with account login | Passwordless phone login, progressive info collection, 24/7 booking in 38 seconds for a returning customer and 56 for a new one |
Pet Profile Visibility (Owner)What pet owners can see and manage about their pets Petboost gives owners comprehensive view; Time To Pet focuses on visit logs | Visit history and basic pet info | Full pet profile with vaccinations, care notes, family pets, emergency contacts |
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Petboost has comprehensive library; Time To Pet focused on visit notes | | 1,600+ pre-built attributes across 48 categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Petboost centralises everything: packages, sales, grooming prefs, vaccinations, policy overrides & paperwork | Client cards with visit history | Nine tabs, plus Messages and Care & Grooming Templates when they apply, with per-customer policy overrides & collaborative management |
Booking EngineOnline appointment scheduling Both strong booking systems | Client portal with scheduling | Magic Availability Check + Quick Create |
Payment ProcessingOnline payments Petboost better for AU businesses | | Stripe AU 1.7% + $0.30; Petboost booking fee 1.2-1.4% |
GPS TrackingLocation tracking during visits Both capture GPS at check-in/out. Time To Pet adds optional continuous route recording. | Check-in/out coordinates + optional continuous route tracking | GPS check-in/checkout + photo locations on Magic Map |
Photo/Video Updates & Report CardsVisit media and summaries for pet owners Both have report cards and photo sharing. TTP adds structured visit fields. Petboost uses free-form notes with Magic Map. | Report cards with structured fields (feeding, meds, bathroom) and continuous GPS route maps | Report Cards with customer-facing notes, photos, team member details, and Magic Map location data. Auto-generated. |
SMS/NotificationsAppointment reminders Petboost better for AU numbers | | SMS from Australian +61 numbers |
Package ManagementPrepaid package credits Both have packages; Petboost enables pet owner self-purchase anytime | | Self-service 24/7 purchase with visual "coffee card" credit tracking |
Staff Time TrackingDetailed time logging Time To Pet more advanced | | |
Pay ReportsPayroll preparation Time To Pet has payroll prep | | |
Multi-VerticalMultiple service types Petboost more versatile | Pet sitting/walking focus | |
Session-Based SchedulingStructured time blocks with per-session controls Petboost designed for groomers/daycares with per-session capacity and restrictions | | |
ReportingBusiness analytics and intelligence Petboost adds prescriptive insights, forecasting, and geographic intelligence beyond standard reports | | 50+ InsightCards, forecasting, geographic intelligence, marketing ideas engine |
Course ManagementTraining courses Petboost purpose-built | | |