With Communications Booster, customers reply Y to confirm.
You send reminders but customers don't reply, so you never know if they're actually coming. You call to confirm, they don't answer, and you're left guessing until they show up (or don't).
With Communications Booster and Confirmation Reply (Y/N) switched on, reminder texts ask customers to reply Y to confirm they are coming or N if they cannot make it, and every reply lands in your inbox.
Reminders sent automatically via SMS and email
Customers reply Y or N to the reminder text
Replies land in your two-way inbox
Needs Communications Booster (your own dedicated number)
Reduce phone calls and guessing games
