Abandoned bookings are warm leads walking away. See who dropped off and win them back.
A customer opens your booking page at 10pm. They pick a service, select their pet, choose a time, and then their toddler wakes up crying. They close the browser. With most systems, that booking attempt vanishes without a trace. You never know they tried. They might come back tomorrow, or they might book with a competitor who was easier to reach. Those are your warmest leads, people who have already chosen you, and they are disappearing silently.
Petboost keeps the bookings customers start and do not finish, and puts them in front of your team.
Every abandoned booking lands in the abandoned bookings tile on Mission Control, for new and existing customers alike.
Your team can follow up or create the appointment straight from it.
An email digest of abandoned bookings and unfinished profiles, and an optional text to your business number when a booking is abandoned.
With Communications Booster, a new customer gets one Auto Recovery SMS after they leave.
Abandoned bookings can be dismissed or deleted together once you have dealt with them.