Manual approval mode gives you control over every booking.
You've had some problematic customers in the past, and you'd prefer to review each booking request before confirming. But your system just auto-accepts everything, leaving you with no gatekeeping ability.
Petboost's manual approval mode, the default on a new account, makes every online booking a request-and-approve workflow, giving you full control over who gets booked.
Manual approval is the default; switch Instant confirmation on only where you want it
Bookings arrive as "Pending" until you approve
Review customer and pet details before confirming
Decline unsuitable requests
Customer emailed once you approve, while Email the customer: booking updates is on