The complete capability list.

Visual appointment scheduling with drag-and-drop, resize, and multiple views.

Daily, weekly, fortnightly, monthly or custom series that keep regulars booked, with holiday skips and clash checks.

Track each booking through Pending, Confirmed, In Progress, Ready to Review, Ready to Pay and Paid, plus Declined and Cancelled.

Check pets in and out, send a pick-up SMS at check-out if you choose, and see who did each and when on the Activity tab.

Online booking and Magic Availability Check only offer free slots, Quick Create warns first, and a pet cannot be booked for the same service twice on one day.

Internal Notes for your team, Customer-facing Notes for the owner, and photos and PDFs attached to each appointment.

Download View As saves the calendar as a Run Sheet PDF or CSV, Mission Control prints the day, and a run sheet email arrives at 6:30am.

Day, Week, Month and Timeline views, grouped by team member, resource, service or category, with Stack Mode for a compact list.

Block out breaks, maintenance, holidays, and closures per team member or resource.

Owners book several pets in one pass, a service each, with one appointment and one invoice for the household.

A short pbbook.now link, service links, a booking widget and buttons for your website, and branded QR cards and flyers.

Each search reads your calendar at that moment, and the time is checked again when the customer confirms, so online never double-books.

New customers verify their mobile with a 4-digit code and choose a time; Petboost then sets up their account, with no password.

Pet owners add extra services during booking with automatic pricing calculation.

Mobile services ask for the customer's Home Address and can be limited to the suburbs you cover, with Directions for your team.

Unfinished online bookings land in Mission Control to follow up, and with Communications Booster new clients get one Auto Recovery SMS.

Walk through the booking a chosen pet owner would make, with their pet's services, availability and prices, without booking anything.

Set minimum advance booking times per service to prevent last-minute disruptions.

Automatic gaps between appointments for cleanup, travel, or preparation.

Restrict services by pet age, weight, breed, or vaccination status.

A notice period and fee percentage per business or service, a deadline customers see, and a charge-or-waive choice on every late cancellation and no-show.

Require a current vaccination or titer certificate to book online, review each one, and hold bookings at Pending until it is approved.

Define standard working hours for team members and resources with weekly schedules.

One-off schedule changes for holidays, events, or special hours.

Assign physical resources to appointments with capacity tracking.

Create reusable course blueprints with session count, duration, and pricing.

Enrol pets in group courses with enforced capacity limits and temporarily reserved places.

Each lesson card has Check In, Check Out and notes per pet, and Move to Another Course pairs a pet's lessons with another run.

Generate branded PDF graduation certificates for course completions.

Central hub for daily operations with attention cards and revenue overview.

Drag-and-drop Kanban board for visual appointment status management.

Up to twelve views of the day, including Workflow, Pets, Run Sheet, Roster, Stays and Spotlight, hidden and reordered as you like.

Attention Required tiles list what needs a person, from pending bookings to expiring vaccinations, with bulk actions on five of them.

An hourly graph of the day's bookings stacked by status, with last week for comparison and Coming & Going Soon for the next 90 minutes.

Customers save a card with Stripe once; you charge it from the appointment, from Mission Control or automatically.

Text, email or copy a secure Stripe payment link. The appointment is marked Paid when the customer pays.

Hold the booking total on the card on file 72 hours before the appointment, so a declined card shows up early.

Charge a partial deposit or the full booking total at booking, with per-service overrides and any payment method on staff bookings.

Charge the card on file automatically once the invoice is finalised, with a receipt email while Email the customer: booking updates is on.

Process full or partial refunds directly from the appointment with automatic Stripe handling.

Itemised invoices on every appointment, receipt emails when paid (a switch in Notifications), and PDF downloads for you and your customers.

Track cash and bank transfer payments alongside card payments for complete visibility.

See why a card declined, tell the customer, and let them replace the card and retry from the pet owner app.

Guided Stripe Connect setup for receiving payments with account verification.

The Stripe Payouts page in Settings shows what is available, processing and on its way, with each payout broken down by booking.

Bundle services into a prepaid package with one shared pool of credits or a cap per service, a price, and online sale if you choose.

Pet owners browse and purchase packages directly with automatic credit allocation.

Each package shows used and remaining credits as stamps, with Low Balance badges for the owner and Low Balance alerts in Mission Control.

When a booking is not on the customer's pack, Use Package Credit moves the service onto it at $0.00, and Magic Apply finds others.

Accept in-person card payments on a Stripe reader (the S700 for new orders), synced to your bookings.

Sell prepaid packages in person using the card reader with instant credit allocation.

Sell products and additional services at checkout with standalone sale creation.

Offer additional services during booking to boost average ticket value.

Make new pets sit an assessment or consultation first. The service it protects stays locked for each pet until the prerequisite is met.

Core appointments like grooms, walks and daycare days, with a base or "from" price, multi-pet rates and an optional fixed start time.

Multi-day boarding charged by the night, the day or the 24-hour period, with check-in and check-out windows and extras by the night.

Every service is built the same way, and one can be archived once its active appointments are cancelled, voided or marked as paid.

Set a base or "from" price per service, and let pet attributes move it up or down by a percentage or a fixed amount.

Each service lists the Team Members and Resources that can deliver it, so its bookings only go to them.

Group services into your own categories, each with its own text and background colour, in the order customers see them.

Until you add your first service, Quick start offers templates for the categories you chose at sign-up, with prices pre-filled.

Change base prices, durations, deposits, automatic actions, reminders and eligibility across many services in one pass.

Automatic actions are set for the business and changed per service, so a nail trim can charge itself while a first groom waits for you.

The booking form carries your logo and brand colour, so customers book on a page that looks like your business.

Pet owners browse your services by category on your showcase page, each card showing its image, price, duration and requirement badges.

Pet owners sign in with their mobile number and a 4-digit code sent by SMS, with no password to remember.

Customers accept your terms and any service's Terms & Conditions or Waiver Document (PDF) as they book, saved with their name and the date.

New customers complete their profile in steps: a card when you require one, your terms, required details, each pet and their basic info.

Each service can require vet contact details, a microchip number, or the pet's weight, birthday or desexed status when customers book it.

Simulate Profile Completion on a pet profile to see the steps that owner still has to finish, such as a vaccination certificate or a card.

A public page for your business on petboost.com.au, with your services, prices, policies, contact details and a booking bar.

Your logo, brand and button colours, your own font and a background video, carried across your showcase page.

Edit your showcase page on the real page, switch sections on or off, then publish every staged change together or Discard them.

Each pet's profile has tabs for its Petprint, owner details, wallet, appointments, timeline, sales, forms, settings and paperwork.

Each owner has contact details, one home address, a second pet parent phone, the vet to call and every pet in the household.

Visit photos sit in the pet's Timeline & Notes with a Photos filter, and owners see them under Photos & Notes in their account.

Owners upload certificates with their dates, you approve or reject each one, and opt-in reminders go out 30 days before expiry.

A vet and a second pet parent phone on each owner, shown under Emergency Contacts on the appointment with Call Vet and Call Contact.

The Appointments tab lists every past and upcoming visit with its service, team member and payment, and downloads the invoices.

Private notes for your team and customer-facing notes for the owner, in each pet's Timeline & Notes with search and a date range.

Search by pet, owner, mobile or email, and filter the list by tags, attributes, membership, custom fields or No Booking Since.

Cards above the customer list count who needs you, from Vaccinations to Review to Lapsed Customers (60d+) and Birthdays Coming Up.

Smart Export picks a segment of customers, pets or both with quick filters and exports it to CSV with the columns you choose.

Bulk Update Settings sets booking, eligibility and reminder settings for many customers at once to Enabled, Disabled or Inherit.

Import Customers & Pets reads CSV exports from MoeGo, Gingr and other systems, or a Petboost Google Sheet, and checks the file first.

Quick Export downloads owners, pets, a combined list or vaccinations, and Export Your Data under Billing gives a CSV of every record type.

Care & Grooming Templates hold free-text notes and photos for Head and Face, Body and Tail, and Feet and Legs on each pet.

Print Report Card saves a visit's report card as a PDF with the pet photo, attributes, team member and photo gallery.

Print a grooming card from any grooming appointment, with the grooming templates, previous visit notes and photos, and contacts.

Print a kennel card from a stay, with check-in and check-out, feeding instructions, vaccination status and contacts.

Your own fields on pet and owner profiles, eight types from Text to Location, each Staff Only, Client Visible or Client Editable.

Intake forms and waivers built from templates, with named sections, 11 field types including signatures, and answers that fill profiles.

Send after booking texts and emails a form once a booking for the linked service is confirmed, on every appointment or once per client.

Automatic email and SMS confirmations when appointments are booked or updated, once you switch them on.

Email and SMS reminders at the lead time you choose, a second reminder, and, with Communications Booster, Y/N confirmation replies.

Receipt emails when customers pay, once you switch them on, and a text to the customer plus an alert to you when a card is declined.

With Communications Booster, text one customer from their profile or start a thread in Messages, up to 1,600 characters.

Configure notification channels per service with timing and customer opt-out respect.

With Communications Booster, provision a dedicated phone number for professional SMS sender identity.

Each customer gets at most five automated texts and ten automated emails a day, and Settings, SMS shows what is using your credits.

A Review Request Sent badge on each customer shows who you have asked and by which channel, and a repeat SMS asks you to confirm first.

The review request email carries a draft review the customer can edit, picked from 110 drafts by the service's category.

Confirm online bookings without manual approval, for the services you switch it on.

Automatically transition appointments to In Progress at the scheduled start time.

Automatically mark appointments complete at the scheduled end time.

Automatically finalise appointments and prepare for payment capture.

Four Automatic Actions start, complete, finalise and charge an appointment for you, each switched on or off on its own.

Create team member profiles with photos, roles, and service eligibility assignment.

Four fixed roles, Owner Admin, Admin, Service Performer and Service Supporter, with a Full Permissions Map of every page and action.

Record team member leave with automatic calendar blocking and history tracking.

Manage grooming stations, kennels, play areas, and rooms with capacity tracking.

Set the role, booking capacity, working hours template and services for several team members at once, or copy one member's settings.

Each team member takes a set number of pets at a time, not a daily total, with a same-family limit so siblings can share a place.

Set capacity limits per resource with automatic availability adjustment.

Confirm multiple pending appointments in one action from Mission Control.

Charge payments for multiple completed appointments at once.

Email appointment notes and photos to many owners at once, and with Communications Booster, text them their report cards.

Cancel multiple appointments at once for emergencies or closures.

Trips Booster, a paid add-on, maps the day's mobile stops, orders them for the shortest drive and predicts arrival from live traffic.

The Map tab plots revenue and customers by suburb, busy suburbs by weekday, and suburb boundaries shaded by revenue.

The Overview tab shows Revenue, Appointments, Completion and Top Performer, with up to nine insight cards and a revenue trend.

The Financial tab splits revenue into appointments, packages, sales and memberships, with refunds and cancellation fees on their own lines.

Booking trends, cancellation rates, no-show tracking, and lead time analysis.

Customer Radar labels customers Best, Rollercoaster, Problem or Neutral, beside new customers, average spend and pets served.

Revenue per team member, appointment counts, and utilisation rates.

The Services tab lists each service's revenue, appointments, average value and revenue per hour, and flags underpriced services.

Compare with up to three earlier periods and project forward on your charts, with a Revenue Forecast Deep Dive and a confidence band.

Rule-based insight cards on each tab say what happened, why it matters and what to do, with the calculation behind each one.

The Marketing tab suggests campaign ideas from your booking history, with ChatGPT prompts, Canva briefs and email drafts for segments.

What your customers see on their phone: bookings, pets, payments and a Quick Pass for reception. Nothing to download.

Manage your business from your phone with calendar, payments, and bookings on the go.

Petboost runs in the browser on any device, with nothing to install and updates that arrive without an app store.

Sign in on as many devices as you like; each saves as you go and fetches fresh data when you open it or come back to it.